Cấp phép bản quyền
Cho đến 11/2018. Red Hat hiện bán theo dạng thuê bao cho khách hàng với tùy chọn kèm 1 trong ba gói Support (theo khu vực châu Á)
Self-support subscription:
- Does not include Red Hat customer support.
- Does not include Red Hat Enterprise Linux Atomic Host.
- Can only be deployed on physical systems.
- Cannot be stacked with other subscriptions.
- Is not intended for production environments.
Standard subscription:
- For all support cases, standard business hours of coverage are either 9 a.m. to 6 p.m. (0900-1800) local time for North America or 9 a.m. to 5 p.m. (0900-1700) for outside North America. Standard business hours do not include weekends or local public holidays.
- Web and phone support channels.
- Unlimited support cases.
- Includes Red Hat Enterprise Linux Atomic Host.
Premium subscription:
- 24×7 for severity 1 and 2 cases.
- Standard business hours of coverage for severity 3 and 4 cases are either 9 a.m. to 6 p.m. (0900-1800) local time for North America or 9 a.m. to 5 p.m. (0900-1700) for outside North America. Standard business hours do not include weekends or local public holidays.
- Web and phone support channels.
- Unlimited support cases.
- Includes Red Hat Enterprise Linux Atomic Host.
A Red Hat subscription includes support services. When you purchase a subscription, you choose a level of support services to cover specific use cases and environments. Available support levels include premium, standard, and self-support (available only in certain regions and on Red Hat Enterprise Linux Server Entry Level). Subscriptions also include support for development.
| Tính năng | Premium | Standard |
|---|---|---|
| Hours of coverage | 24×7 for severity 1 and 2 | Standard business hours |
| Number of cases | Web and phone | Web and phone |
| Software maintenance | unlimited | unlimited |
| Information requested | Via Red Hat Customer Portal | Via Red Hat Customer Portal |
Hướng dẫn mua
Bước 1: Chọn 1 sản phẩm và quyết định số lượng (lưu ý là sản phẩm sẽ là thuê bao theo năm)
Bước 2: Chọn gói hỗ trợ Standard hoặc Premium
Bước 3: Chọn Add-On (tùy sản phẩm)
Bước 4: Ký hợp đồng & Đặt hàng qua PACISOFT – sales@pacisoft.com
Bước 5: Nhận hàng: trong vòng 3-7 ngày
Ví dụ
Add-on gồm 4 loại sau
- Smart Management: Easily manage and update Red Hat Enterprise Linux systems with network and provisioning modules that work with Red Hat Satellite.
- High Availability: Get on-demand failover to make applications highly available.
- Resilient Storage: Access the same storage device over a network, whether using shared storage or a clustered file system.
- Extended Update Support: Extend the support period of a Red Hat Enterprise Linux update for 24 months and get overlapping release support for more flexibility.
Mã sản phẩm và nhu cầu
- Red Hat Enterprise Linux Smart Management for Limited Guests (RH00031)
- Red Hat Enterprise Linux Smart Management for Unlimited Guests (RH00032)
- Red Hat Enterprise Linux High Availability for Limited Guests (RH00025)
- Red Hat Enterprise Linux High Availability for Unlimited Guests (RH00059)
- Red Hat Enterprise Linux Resilient Storage for Limited Guests (RH00026)
- Red Hat Enterprise Linux Resilient Storage for Unlimited Guests (RH00060)
- Red Hat Enterprise Linux Extended Update Support for Limited Guests (RH00030)
- Red Hat Enterprise Linux Extended Update Support for Unlimited Guests (RH00061)
Xem thêm: Xem cấp phép Red Hat | Sản phẩm Red Hat | Đối tác ủy quyền | Tư vấn Red Hat
Nguồn: PACISOFT – Nghiêm cấm sao chép nội dung
